Return Policy
Window Tinting Return Policy
At Sun Stoppers Wilmington, we are committed to providing our customers with high-quality window tinting services. We understand that sometimes situations may arise that require a return or refund. However, please note that window tinting is a specialized service, and once the window film has been applied to your vehicle, we are unable to offer refunds. We kindly request that you carefully read and understand our return policy outlined below before proceeding with any window tinting service:
Buyer's Remorse Clause:
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Consultation and Recommendations: Before we begin the window tinting process, we will provide you with a thorough consultation. During this consultation, we will present you with samples of our different window tint films and make recommendations based on your vehicle and desired outcomes. However, please be aware that the final decision regarding which film to use is ultimately at your discretion.
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Installation Commitment: Once you have selected a window tint film and have agreed to proceed with the installation, our team will apply the chosen film to your vehicle's windows. We will ensure that the installation is performed with the utmost care and professionalism.
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Return Policy:
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No Refunds After Installation: Once the window tint film has been successfully applied to your vehicle's windows, we are unable to offer refunds or exchanges. This policy is in place because window tinting is a precise and irreversible process, and the cost is primarily associated with the labor and materials used for the installation.
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Quality Assurance: We take great pride in our work and use high-quality window tint films. In the unlikely event that there are any defects or issues with the window tint film itself, please contact us immediately. We will assess the situation and, if necessary, make arrangements for a resolution in accordance with our warranty policy.
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Warranty: We offer a warranty on our window tinting services. If you experience any problems or defects related to the installation within the warranty period, please reach out to us, and we will work diligently to rectify the issue as outlined in our warranty terms.
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Open Communication: We encourage open and transparent communication throughout the entire window tinting process. If you have any questions or concerns before, during, or after the installation, please don't hesitate to contact us. We are here to assist you to the best of our ability.
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By choosing Sun Stoppers Wilmington for your window tinting needs, you acknowledge that you have read and understood this return policy. We are committed to providing exceptional service, and we appreciate your trust in us. If you have any questions or require further clarification regarding our return policy, please feel free to contact our customer service team.
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